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Associate Professor in Equine Internal Medicine - The Royal Veterinary College
alongside collaborative efforts among vets
February 2021
Rebecca Draper - RCVS
This presentation will discuss how to triage dermatology cases to differentiate between those that are concerning for the owner but where virtual help and advice can be beneficial versus the true dermatological emergencies that need urgent attention
Veterinary Practice Management: How to Maximize Client Support and Business Growth with CRM Campaigns (NYV 2024) French Associate Professor in Equine InternalEffective client relationship management (CRM) is essential for all veterinary practices aiming to enhance client satisfaction, drive business growth, and foster long term client loyalty. Lead by Dr. Thom Jenkins, discover strategic hacks for leveraging CRM campaigns in order to maximize your client support and achieve sustainable business growth, without upping your teams work load. Dr. Thom will take the mystique out of CRM with simple definitions
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